At HeatTransferVinyl.com, we want you know know how we collect and use your information. By interacting with our website, you consent to the use of information that is collected or submitted as described here in our Privacy Policy. We’re going to update periodically, so feel free to review it! Your continued use of the site constitutes an acceptance of any changes. We have a few basic principles that we follow:

We don’t ask you for personal information unless we truly need it.

We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

We don’t store personal information on our servers unless required for the on-going operation of our site.

Website Visitors

Like most website operators, HeatTransferVinyl.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HeatTransferVinyl.com’s purpose in collecting non-personally identifying information is to better understand how HeatTransferVinyl.com’s visitors use its website. This is mostly through services like Google Analytics. It’s just to see how we can improve!

Gathering of Personally-Identifying Information

Certain visitors to HeatTransferVinyl.com’s website choose to interact with HeatTransferVinyl.com in ways that require HeatTransferVinyl.com to gather personally-identifying information. The amount and type of information that HeatTransferVinyl.com gathers depends on the nature of the interaction. For example, we ask visitors who want to contact us via form to provide their name, number, and email address. Those who wish to receive HeatTransferVinyl.com updates via email, we collect their emails. In each case, HeatTransferVinyl.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with HeatTransferVinyl.com. HeatTransferVinyl.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Here’s some examples of what we track and store and why:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Who On Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What We Share With Others

We share information with third parties who help us provide our orders and store services to you; for example:

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy or the Stripe Privacy Policy for more details.

Aggregated Statistics

HeatTransferVinyl.com may collect statistics about the behavior of visitors to its websites. For instance, HeatTransferVinyl.com may monitor site usage statistics on Google Analytics or use spam screening services to help identify spam. HeatTransferVinyl.com may display this information publicly or provide it to others. What we mean by that is showing statistics- ie how many men versus women use the site. However, HeatTransferVinyl.com does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

HeatTransferVinyl.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on HeatTransferVinyl.com’s behalf or to provide services available at HeatTransferVinyl.com’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using HeatTransferVinyl.com’s websites, you consent to the transfer of such information to them. HeatTransferVinyl.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, HeatTransferVinyl.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when HeatTransferVinyl.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of HeatTransferVinyl.com, third parties or the public at large. HeatTransferVinyl.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.